Product management glosary

DACI Decision-Making Framework

Product Management Glossary: DACI Decision-Making Framework

What is DACI Decision-Making Framework?

The DACI Decision-Making Framework is a popular method used by product managers and teams to streamline the decision-making process. The acronym DACI stands for Driver, Approver, Contributors, and Informed. This framework assigns specific roles to team members, ensuring that everyone is clear about their responsibilities and that decisions are made efficiently and effectively.

Understanding the DACI Roles

Each role in the DACI framework has a specific purpose and set of responsibilities. Let's take a closer look at each role:

  • Driver (D): The Driver is the person responsible for driving the decision-making process. They gather input from the Contributors, analyze the data, and present a recommendation to the Approver. The Driver is typically the project manager or product owner.
  • Approver (A): The Approver is the person who has the authority to make the final decision. They review the recommendation presented by the Driver and either approve or reject it. The Approver is usually a senior leader or executive within the organization.
  • Contributors (C): Contributors are subject matter experts who provide input and feedback to the Driver. They help the Driver gather information and analyze the data. Contributors can be from various departments and roles within the organization.
  • Informed (I): The Informed are those who need to be kept in the loop about the decision but do not actively participate in the decision-making process. They are typically stakeholders who are affected by the decision or need to be aware of it for planning purposes.

Benefits of the DACI Decision-Making Framework

Implementing the DACI framework can provide several benefits to product managers and their teams:

  • Clarity: By assigning specific roles, the DACI framework ensures that everyone on the team knows their responsibilities and expectations, leading to a more efficient decision-making process.
  • Collaboration: The framework encourages collaboration between team members, as the Driver seeks input from Contributors and keeps the Informed updated on the decision-making process.
  • Efficiency: The DACI framework helps teams make decisions more quickly by streamlining the process and reducing the likelihood of delays caused by confusion or lack of input.
  • Accountability: With clearly defined roles, team members are held accountable for their part in the decision-making process, ensuring that everyone is engaged and contributing to the best of their abilities.

Implementing the DACI Decision-Making Framework

To successfully implement the DACI framework, follow these steps:

  1. Identify the decision: Clearly define the decision that needs to be made and the desired outcome.
  2. Assign roles: Determine who will serve as the Driver, Approver, Contributors, and Informed for the decision-making process.
  3. Gather input: The Driver should work with the Contributors to gather relevant information and analyze the data.
  4. Present the recommendation: The Driver presents their recommendation to the Approver, who makes the final decision.
  5. Communicate the decision: Once the decision has been made, the Driver ensures that the Informed are updated and that the decision is communicated to the appropriate stakeholders.

In conclusion, the DACI Decision-Making Framework is a valuable tool for product managers and teams to streamline their decision-making process and improve collaboration. By clearly defining roles and responsibilities, the DACI framework helps teams make more informed decisions, leading to better outcomes for the organization.