Product management glosary


Product Management Glossary: Feature

What is a Feature?

A feature is a distinct characteristic, function, or capability of a product or service that provides value to its users. In product management, features are the building blocks of a product and are used to differentiate it from competitors, meet customer needs, and drive business goals. This article will explore the concept of a feature, its importance in product management, and how to effectively manage and prioritize features for a successful product.

Importance of Features in Product Management

Features play a crucial role in product management for several reasons:

  • Customer Satisfaction: Features address specific customer needs and pain points, making the product more valuable and useful to its target audience.
  • Competitive Advantage: Unique and innovative features can help a product stand out in the market and give it a competitive edge over similar offerings.
  • Revenue Generation: Features can drive revenue by attracting new customers, retaining existing ones, and encouraging upsells and cross-sells.
  • Brand Identity: A product's features contribute to its overall identity and positioning in the market, helping to shape the perception of the brand.

Managing and Prioritizing Features

Product managers are responsible for defining, prioritizing, and managing features throughout the product lifecycle. This involves several key steps:

  1. Identifying Features: Product managers must gather and analyze customer feedback, market research, and competitive analysis to identify potential features that address user needs and align with business objectives.
  2. Prioritizing Features: Not all features can be implemented at once, so product managers must prioritize them based on factors such as customer value, development effort, and strategic alignment. Techniques like the MoSCoW method, Kano model, and weighted scoring can help in this process.
  3. Defining Features: Once prioritized, product managers must work with cross-functional teams to create detailed feature specifications, including user stories, acceptance criteria, and design mockups.
  4. Tracking and Measuring Features: After implementation, product managers must track the performance of features using metrics like adoption rate, customer satisfaction, and revenue impact to assess their success and inform future decisions.


Features are an essential aspect of product management, as they directly impact customer satisfaction, competitive advantage, and revenue generation. By effectively identifying, prioritizing, and managing features, product managers can create successful products that meet user needs and drive business growth.