Operational Risk

Understand and mitigate Operational Risk to protect your business from the negative impact of internal system failures, process inefficiencies, or human errors. Learn more about Operational Risk in product management here.

What is Operational Risk?

Operational risk is the risk of loss resulting from inadequate or failed internal processes, people, and systems, or from external events. It is a type of risk that arises from the day-to-day operations of an organization and can lead to financial loss, legal liability, or damage to reputation.

Examples of Operational Risk

Operational risk can arise from a variety of sources, including:

  • Human error: Mistakes made by employees, such as data entry errors or incorrect processing of transactions.
  • System failures: Technical glitches or system malfunctions that result in operational disruptions.
  • External events: Natural disasters, cyber attacks, or other events outside of the organization's control that disrupt operations.
  • Legal and regulatory compliance: Failure to comply with laws and regulations can result in fines, legal action, or damage to reputation.

Managing Operational Risk

Managing operational risk is an important part of any organization's risk management strategy. Effective management of operational risk involves:

  • Identifying and assessing operational risks: This involves identifying potential sources of operational risk and assessing the likelihood and impact of each risk.
  • Implementing controls: Controls are put in place to mitigate the likelihood and impact of operational risks. Examples of controls include process improvements, employee training, and technology upgrades.
  • Monitoring and reporting: Regular monitoring and reporting of operational risks helps to identify emerging risks and assess the effectiveness of controls.
  • Continuous improvement: Organizations should continuously review and improve their operational risk management processes to ensure they remain effective in mitigating risks.

The Importance of Operational Risk Management

Effective operational risk management is important for several reasons:

  • Financial stability: Operational risk can lead to financial loss, and effective management of operational risk can help to ensure the financial stability of an organization.
  • Legal and regulatory compliance: Compliance with laws and regulations is essential for avoiding legal action and reputational damage.
  • Reputation: Operational risk events can damage an organization's reputation, and effective management of operational risk can help to protect an organization's reputation.
  • Competitive advantage: Effective operational risk management can give an organization a competitive advantage by improving efficiency and reducing costs.

Conclusion

Operational risk is a type of risk that arises from the day-to-day operations of an organization and can lead to financial loss, legal liability, or damage to reputation. Effective management of operational risk is essential for ensuring the financial stability of an organization, complying with laws and regulations, protecting an organization's reputation, and gaining a competitive advantage.